Senior Management Consultant with 20+ years experience working with clients ranging from Fortune 10 companies to start-ups. Helped clients both at the strategic and tactical level assess their needs, develop strategic plans, implement strategic initiatives, improve processes and lead transformation efforts.
A driven leader with a unique blend of business and IT experience and a proven track record of successfuly delivering large-scale complex projects and programs.
Built and managed large high performance teams in fast-paced cross-functional environments and fostering collaborations across stakeholder groups.
Held leadership position with Big 4 management consulting firm, PwC, as Managing Director and Associate Partner leading a large practice with over 300 consultants. Left in 2003 to work on my own business and have been an independent consultant since.
IT Portfolio PMO/Program Management – Conducted analysis of IT portfolios and funding allocations to align IT and business units with strategic and operational goals focused on revenue-generation, cost reduction and improvement of speed and delivery of IT services. Identified gaps, needed improvements, and recommendations to the planning process, business case development, in-take process, prioritization, project approval, and project management processes. Worked with executive and leadership teams to gain buy-in, established and run PMO's, implemented new organizational structures, managed large scale programs, and ensured knowledge transfer to organizational champions.
Performance Management - Established best-practice frameworks and developed performance metrics, project management and Software Development Life Cycle (SDLC) processes and structures to support transformation and process improvement efforts. Defined Key Performance Indicators (KPIs), project health indicators and success factors with standardized dashboard reporting and scorecard metrics. Developed tools to clearly report on performance goals, progress, accomplishments, risks, actions, issues, and decisions.
Resource Planning and Financial Management – Responsible for developing resource plans, IT budgets, and timelines for $50+ million programs. Been responsible for financial oversight, including tracking capital and operating budget expenditure, compliance, and adherence to financial policies and procedures in regulated and non-regulated environments.
Communication/Change Management – Built collaborative relationships with client executives, leadership teams, and project members from the business and IT. Ensured the governance structure, success measures, processes, timelines and deliverables were clearly defined and aligned to expectations. Developed communication plans and change strategies and drove collaboration with cross-functional teams in matrixed organizations to gain buy-in, ownership and sustainability for adoption.
Facilitation and Training - Facilitated an extensive number of engaging meetings and workshops in strategic planning, project planning, business process mapping, requirements gathering, issue management, status reporting and quality reviews. Highly effective at engaging participants, gaining buy-in, managing conflict, gaining clarity of issues, and reaching decisions.
Team Building - Built high-performance teams through a collaborative approach and led teams of all sizes including executive stakeholders, steering committee teams, project teams, client staff, my own staff, virtual teams, and offshore teams.
Practice Management - Led a $50 million IT management consulting practice responsible for Profit & Loss (P&L) and a staff of over 300 consultants with responsibilities in ensuring quality of delivery of IT management services, client relationship management, financial management, recruiting, skill development, and coaching.
Syracuse University, Syracuse, NY